How do I start the fireplace when the power goes out at Atkinson Heights?
In this video, our Customer Orientation Representative Matthew Vaitkunas walks us through starting the Heatilator Novus fireplace, using the included battery box when the power goes out.
*Homeowners in The Lincoln floor plan should reference the Heatilator Crave double-sided fireplace manual for specific instructions to start that particular fireplace.
Fireplace Battery Backup Manuals
Heatilator Novus (All units - Atkinson Heights)
Heatilator Crave (Lincoln - L Style Units double-sided fireplace)
Simplified Video Transcript:
To power on your Fireplace, you have two different options. You'll find a one-button remote with your buyer's folder. There's also a switch on the wall. Whichever method you use to turn on the system, you also have to use it turn it off. It'll beep, when you first hear it, takes about 10 seconds, beep again to light. The pilot light at which point will take another 5 seconds or so and then beep again. So take the front panel off and simply lift it up and unhook from the pins that are on its side. When you first turn the unit on, it's normal that sometimes the front may fog over it, then clear once it heats up down on the bottom, there's a little compartment to be able to put for batteries. This is so when the building of power input for the batteries in here, that will give it enough power to be able to light itself. The gas shut-off is also right here.
*DISCLAIMER* Please note that all houses are unique, and some advice in the video may not apply to your home. For more information, please refer to the Product Materials & Warranty Registration Information packet located in the drawer in your kitchen.